supervisors suck!
*this is from my roommate chris*
Strap on your seatbelts this really sucks! OK, weve all that experience when you call somewhere and you need to talk to the supervisor a.k.a. call center god. Each time I get to the supervisor, I usually know whether or not Im going to be bad cop or good cop.
Meet Mr. Bad Cop Long story short, I get this sweet nice call from a magazine telemarketer and mistake #1, I broke my own rules, never buy over the phone. Anyway I purchase because she broke it down to $2.40 a week thats right ladies and gentlemen a whopping two dollars and forty cents!! Who doesnt shit that amount and for my $2.40 a week I get 8 magazines any 8 I want I committed to the mandatory 5 yrs (cringe) billed monthly @ $24.99 and the last ten thousand months are free anyway that night I look into what it really costs and Im paying 2 times as much HOLY SHIT thats a lot for paper bound together thats going to get dirty wet spots from the bathroom.
You know it Ring ring I cancelled the next day!! Sce-whew! Case closed. WRONG!
I check my bank balance and sure enough- $24.99 Subscription Services Ca. was taken out of my balance As soon as I saw that I was fucking pissed, I grabbed the damn phone called the number and get a rep who cant do shit and hell have to transfer me to King Wise Ass (also known as the supervisor). Well the guy doesnt want to refund my money but will cancel the service from this point, WHY??? Well, Im glad ya asked because I single handedly cost the company money I made a financial commitment to them to receive these damn magazines, and they further made a commitment to the publisher like its my fault I cancelled the next day nice scam these guys have thing is they also didnt tell me when I first ordered that it was going to cost me my lifes savings and a small child.
So heres the best part, I tell him that Im going to dispute the $24.99 with Visa, he literally said Youve got to be kidding, I cant believe you, you would honestly dispute the amount with your credit card company, so what youre saying is that if I dont credit the amount youll call your credit card company, youre amazing. (And, well yea.. I am kinda amazing LOL anyway), he says in a last ditch effort can we charge you the amount and youll get 3 months of those magazines you did make and cost us money I said NO credit my card the $24.99. FINE SIR seeing that this is a life changing amount for you Ill refund the money so you can buy your ramen noodles to live just do me a favor and donate the magazines, yet Im sure youll sit there on your couch and keep them anyway Im so sorry to have changed your life by you making the commitment and then changing your mind, youre pathetic.
I havent quite decided how Im going to turn the table so in the mean time, Supervisors suck!
Guest Blog Writer,
Chris
Strap on your seatbelts this really sucks! OK, weve all that experience when you call somewhere and you need to talk to the supervisor a.k.a. call center god. Each time I get to the supervisor, I usually know whether or not Im going to be bad cop or good cop.
Meet Mr. Bad Cop Long story short, I get this sweet nice call from a magazine telemarketer and mistake #1, I broke my own rules, never buy over the phone. Anyway I purchase because she broke it down to $2.40 a week thats right ladies and gentlemen a whopping two dollars and forty cents!! Who doesnt shit that amount and for my $2.40 a week I get 8 magazines any 8 I want I committed to the mandatory 5 yrs (cringe) billed monthly @ $24.99 and the last ten thousand months are free anyway that night I look into what it really costs and Im paying 2 times as much HOLY SHIT thats a lot for paper bound together thats going to get dirty wet spots from the bathroom.
You know it Ring ring I cancelled the next day!! Sce-whew! Case closed. WRONG!
I check my bank balance and sure enough- $24.99 Subscription Services Ca. was taken out of my balance As soon as I saw that I was fucking pissed, I grabbed the damn phone called the number and get a rep who cant do shit and hell have to transfer me to King Wise Ass (also known as the supervisor). Well the guy doesnt want to refund my money but will cancel the service from this point, WHY??? Well, Im glad ya asked because I single handedly cost the company money I made a financial commitment to them to receive these damn magazines, and they further made a commitment to the publisher like its my fault I cancelled the next day nice scam these guys have thing is they also didnt tell me when I first ordered that it was going to cost me my lifes savings and a small child.
So heres the best part, I tell him that Im going to dispute the $24.99 with Visa, he literally said Youve got to be kidding, I cant believe you, you would honestly dispute the amount with your credit card company, so what youre saying is that if I dont credit the amount youll call your credit card company, youre amazing. (And, well yea.. I am kinda amazing LOL anyway), he says in a last ditch effort can we charge you the amount and youll get 3 months of those magazines you did make and cost us money I said NO credit my card the $24.99. FINE SIR seeing that this is a life changing amount for you Ill refund the money so you can buy your ramen noodles to live just do me a favor and donate the magazines, yet Im sure youll sit there on your couch and keep them anyway Im so sorry to have changed your life by you making the commitment and then changing your mind, youre pathetic.
I havent quite decided how Im going to turn the table so in the mean time, Supervisors suck!
Guest Blog Writer,
Chris
posted by Jason Sares at 3:37 PM
1 Comments:
I guess the manger was out of ramen noodles too, since he wanted to hang on to that money so bad.
I had a Tow Truck company pull a similar thing on me. I was locked out of my car and needed to have one come and let me back into my car. I called them and made a simple mistake. When they asked for a credit card number I gave it to them before they arrived (Mistake 1). I waited and waited and waited. I gave them another call and they said that they were almost there. Another Tow truck saw my plight and offered to let me in. I said that I had another one on call and it wold not be fair to use you. So I waited some more. (Mistake 2)
Still no joy. I called again and they said they could not find me. They put me in touch with the driver whom I guided by phone to within a block of my location. For what ever reason, no matter how hard I tried. I could not get him within visual distance of me. I gave them the name of the warehouse I was near and he said he saw it. I said I am right out front, do you see me? He said said no. Baffled I said, you must see me. Drive around the building, I am here at the front entrance with a black truck waving my arms. The driver then decided that that I was messing with him and hung up. I still can't understand what went wrong or how that driver could be so close yet so far away. I called the company again and they actually blocked my calls. WTF? I eventually had to call yet another company that I guided to my very feet with the same instructions.
That 3 hour ordeal in the 110 degree sun was horrible. But when I was charged 60 some odd bucks by the company that left me stranded, I was livid. When I called the company (from another phone) to complain they said that I cost them money with my prank. Prank???? What prank???? I told him that THEY stranded ME and that I am being charged for services not rendered. It I was going to play a prank I would certainly not give you a valid credit card. Why am I paying for your employee's inability to do his job? That jerk rode the hard line and would not yield. After a whole bunch of yelling, I said fine I will take this up with Bank of America... click.
One call later I pleaded my case to my bank and they were very understanding. Seeing 2 charges from 2 separate tow-truck companies made it quite obvious that I had been scammed. Soon, I was credited back what was taken from me.
Post a Comment
<< Home